Sheraton Jakarta Gandaria City Hotel is located in a very strategic location that is in the commercial business hub of Sudirman. The best part about the hotel is that the huge Gandaria City Shopping Mall is right beside the hotel. Guests could conveniently pop over for a meal or some shopping too.
It is interesting to see how tight the security is at Sheraton Jakarta Gandaria City Hotel when I first arrived. But eventually, I noticed that all hotels in Jakarta do the same with some even tighter. Nothing to alarm about.
It has a very impressive lobby. As I entered, I was welcomed by the high ceiling lobby with a nice huge flower arrangement in front of me while the check-in counter is on my left.
Check-in and Check-Out
Staff at the counter has a reasonable command of English. I am sure most guests would find this a relief. Check-in and check-out were efficient despite there was a short queue.
Lift lobby to the room was easily located. It is diagonally across the counters. Only lift 4 to 6 service the rooms level.
Guest would strictly require the room access card to access the room levels. In addition, guest could only access the specific level that they are staying.
Check-in time is at 3 pm while the check-out time is at 12 pm.
When I entered the room (Deluxe King, non-smoking room), it reminded me of the room in Cordis Hong Kong. Room. Especially the bath room which has the has glass panel.
Rooms are located from level 8 (if I remember correctly) to the highest floor 20.
I was staying in Room 1803 and unfortuately, a road is along this side of the hotel as such the room is very noisy. I can hear the noise of the traffic clearly especially in the night.
The height of the bed is a challenge to people like myself who has a small build or rather short. Likewise, it will prove a challenge for the elderly and guest with knee problem. It is so high. Every night I have to climb onto the bed.
The bathroom has a separate showering area and bathtub. And a door is provided for the toilet area which I thought is considerate. But beware of the floor at the showering area, it can get a little slippery especially when water covers the surface.
The amenities provided by Sheraton Jakarta Gandaria City Hotel is pretty the standard offerings.
Dilmah tea bags of Chamomile and English Beverages were available. They only provide House Blend ground coffee instead of the usual Nescafe Instant Coffee. The range of tea and coffee isn’t the most comprehensive but nonetheless good enough.
I was glad to find the power plug at 220 with the 3 pin plug available. Since this is similar to Singapore, I could use my electric and electronic products with ease.
Room and Laundry services are available.
The Gym is located at level 6, together with the swimming pool. The treadmill and some weight machine were spotted among the many gym equipment.
Swimming Pool opens daily from 6am to 8pm. There is no life guard on duty. Pool is 0.35 m to 1.25 m deep.
Dinning At The Hotel
Anigre perched at Level 1 is the only available restaurant at Sheraton Jakarta Gandaria City Hotel. It provides International cuisine at this restaurant.
Security were tight. All luggage were scanned, likewise all the vehicle entering the premises were screened too at each entry.
NAHMJ enjoys the service provided by the friendly staff at Sheraton Jakarta Gandaria City Hotel. In addition, it provides some quality facilities such as swimming pool and gym. In general, room is clean but NAHMJ have lots of dislike for the high bed and slippery shower room.
Sheraton Jakarta Gandaria City Hotel
Jl. Sultan Iskandar Muda, Jakarta 12240, Indonesia
Tel: +62 21 806 30888
By Taxi from CGK airport – about an hour